901-609-5109 info@hellohome.co

Terms & Conditions

HelloHome Terms of Use

Last updated: January 20, 2018

This legal agreement (herein “agreement”) between you (herein “you” or “seller”) and HelloHome (herein “HelloHome”, “us”, “we”, or “our) should be read carefully before using our website and/or mobile application (herein “service”).

HelloHome is a Delaware corporation licensed as a real estate brokerage in the state of Tennessee with a business office located at 150 Peabody Place, The Innovation Center, Memphis, TN 38103 United States.

Your access to and use of the service is conditioned on your acceptance of and compliance with this agreement. This agreement applies to all visitors, users and others who access or use the service.

By accessing or using the Service you agree to be bound by this agreement. If you disagree with any part of the agreement, then you may not access the service.


You have no obligation to work with HelloHome to buy or sell a home and you can terminate your account at any time.

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the agreement, which may result in immediate termination of your account on our service.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

MLS Terms of Use

By using the service and/or creating an account, you to acknowledge that you’re considering HelloHome as your real estate agent. You are entering into a lawful consumer-broker relationship with HelloHome as defined by applicable state law.

Any information you obtain from the HelloHome website is intended for your personal, non-commercial use. You will not copy, redistribute, or retransmit any of the information provided except in connection with your personal home search. You acknowledge that the individual multiple listing services (herein “MLS”), which supply the listing data, owns such data and you acknowledge the validity of the MLS’s copyright to such data.

Links To Other Web Sites

Our service may contain links to third party websites or services that are not owned or controlled by HelloHome.

HelloHome has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that HelloHome shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.


Do not misuse our service, by spamming users, creating false accounts, trying to access our services using a method other than the site or application programming interface, or otherwise interfering with our service.


Do not use HelloHome to create content that is hate speech, threatening, pornographic, inciting violence, or containing nudity or graphic violence.

Intellectual Property

Our service may contain our service marks or trademarks as well as those of our affiliates or other companies, in the form of words, graphics, and logos. Your use of our service does not constitute any right or license for you to use such service marks/trademarks, without the prior written permission of the corresponding service mark/trademark owner. Our service is also protected under international copyright laws. The copying, redistribution, use or publication by you of any portion of our service is strictly prohibited. Your use of our service does not grant you ownership rights of any kind in our service.


We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the agreement.

All provisions of the agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the agreement.

Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service.

All provisions of the agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

The agreement shall be governed and construed in accordance with the laws of Tennessee, United States, without regard to its conflict of law provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

Our failure to enforce any right or provision of the terms within the agreement will not be considered a waiver of those rights. If any provision of the terms within the agreement is held to be invalid or unenforceable by a court, the remaining provisions of this agreement will remain in effect. This agreement constitutes the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have between us regarding the service.

Disclaimer of Warranties

To the fullest extent permitted by the applicable law, HelloHome offers the service as-is and makes no representations or warranties of any kind concerning the service, express, implied, statutory or otherwise, including, without limitation, warranties of title, merchantability, fitness for a particular purpose, or noninfringement. HelloHome does not warrant that the functions or content contained on the service will be uninterrupted or error-free, that defects will be corrected, or that HelloHome’s servers are free of viruses or other harmful components.HelloHome does not warrant or make any representation regarding use or the result of use of the content in terms of accuracy, reliability, or otherwise.

Limitation of Liability

Except to the extent required by applicable law and then only to that extent, in no event will HelloHome, its employees, officers, directors, affiliates or agents (herein “The HelloHome Parties”) be liable to you on any legal theory for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary or other damages, including without limitation, loss of revenue or income, lost profits, pain and suffering, emotional distress, cost of substitute goods or services, or similar damages suffered or incurred by you or any third party that arise in connection with the service (or the termination thereof for any reason), even if the open listings parties have been advised of the possibility of such damages.

HelloHome parties shall not be responsible or liable whatsoever in any manner for any content posted on the service including claims of infringement relating to content posted on the service, for your use of the service, or for the conduct of third parties.

Indemnification for Breach of the Agreement

You agree to indemnify and hold harmless The HelloHome Parties (defined above) from and against any and all loss, expenses, damages, and costs, including without limitation reasonable attorneys fees, resulting, whether directly or indirectly, from your violation of the agreement. You also agree to indemnify and hold harmless the HelloHome Parties from and against any and all claims brought by third parties arising out of your use of any service and the content you make available via the Service by any means, including without limitation through a posting, a link, reference to content, or otherwise.

Offer Creation, Signing, & Submission via API

By creating, signing, and submitting purchase offers via an application programming interface (API), seller or offeror acknowledges that the auto-generated signature is valid and binding as offeror’s signature to the extent the offer terms demand and that offeror authorizes the submission of the purchase offer electronically to offeree and/or offeree’s respective representation as defined in the Multiple Listing Service (MLS) listing.

Privacy Policy

HelloHome is committed to handling responsibly the information and data we collect through our westies and services and agrees to use your personal information in accordance with the Privacy Policy and the agreement. The Pirvacy Policy is hereby incorporated by reference into the agreement.


We reserve the right, at our sole discretion, to modify or replace this agreement at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

Contact Us

If you have any questions about this Agreement, please Contact Us.